Albuquerque/Bernalillo County Library System Customer Service Supervisor; Apply by 1/7/14

ABC LibraryABC Library is hiring a Customer Service Supervisor:

Supervise, assign, review and participate in the work of staff responsible for performing customer service activities and operations within the Customer Service Department of the Albuquerque/Bernalillo County Library System; ensure work quality and adherence to the library system circulation established policies and procedures; respond to and resolve the more complex and difficult customer inquiries and complaints; coordinate assigned activities with other divisions, outside agencies and the general public and provide highly responsible and complex staff assistance to higher level supervisory or management staff.

Full job description and application procedures here.

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